Please review the pre-config - Security page and ensure that you have set up a folder for the payroll documents and that a payroll group has been created.
If you do not have access to payroll documents (for example P45 and Payslip PDFs) but you are a payroll administrator and you run payroll this may be because you are not a member of the Payroll Group in NetSuite that controls access to the "Payroll Documents" folder where documents are stored.
To ensure you are a member of this group you will need to:
- Navigate Payroll Administration > Payroll Setup > Groups
- You may need to set the filters to show "All Groups". Open the Payroll Documents Access Group
- Go to the Members Tab and check the Group Members Subtab
- If you need to add a member to the group select a name from the drop down
- Click "Add Member"
- If you need to remove a member you can do this by clicking "Remove"
