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Depending on the volume of data, there are certain stages of the Pay Run that may go to "Scheduled", depending on the volume of data.  Those stages will most likely be at Initiate, Time Entry, Post Payslips & Pay Payslips.


Basically this means that your Pay Run has gone into a NetSuite queue for processing and the functions are running in the background which is a more efficient means of handling this particular process.  From time to time you may find that your Pay Run is not moving forward despite clicking the refresh button and appears to be "stuck" at one of these stages.  If this happens then you should always first check the NetSuite Scheduled Script Status in order to see where your Pay Run is sitting.



Accessing the Scheduled Script Status Page

To access the Scheduled Script Page you can type this into your Global Search bar as below

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