Fix Pay Event/ebMS Queue Schedule

With STP, the Pay Event/ebMS Queue manages the automatic sending and receiving of messages with the ATO. On some NetSuite accounts this queue gets incorrectly configured upon install/upgrade of the bundle resulting in Pay Events not being automatically sent prior to a certain time. To correct this situation, do the following:

  1. Login as Administrator
  2. From the menu, select Customization > Scripting > Script Deployments
  3. Modify the filters, as per the below:
    • Type: Scheduled
    • Status: Scheduled
    • Record Type: - All -
    • API Version: 2.0
    • Script: - All -

  4. Find the line with ID: customdeploy_ebms_request_queue and click Edit.
  5. Ensure that the following fields are set as follows:
    • Daily Event: Repeat every 1 day(s)
    • Start Time: 0:30
    • Repeat: Every 15 minutes
  6. Click the Save button