A pay run may say that it is out of balance, this is due to the total amount debited and credited not matching. You will not be able to continue the pay run until this has been balanced.
You will need to ensure you are on the Pay Run page (not the Approve Payslips page) to review the list of out of balance payslips. If you are on the Approve Payslips page, click "Return to Pay Run".
If there is no payslip showing as out of balance on the payrun:
Click “Update Payslips”
This will bring you back to the Pay Run page - this does not mean that the process has completed. You should navigate to the Scheduled Script Status page and wait until this has completed before moving on to the next step |
If you are still not able to locate the out of balance payslip and therefore cannot recalculate to balance the payslips:
Click "Update Payslips"
This will bring you back to the Pay Run page - this does not mean that the process has completed. You should navigate to the Scheduled Script Status page and wait until this has completed before moving on to the next step |