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You DO NOT need to do anything in Infinet Cloud Payroll as our system will continue functioning as per normal. If you run a pay run during this period then we advise that you hold off lodging the STP report until after Thursday 2 January 2020. However, if you do lodge an STP report during this period then that's okay - it just won't be processed until after Thursday 2 January 2020 (see Additional Information below).

Please do not contact our support regarding STP submissions during this period.

Additional Information

  • If you don’t have any pay runs that fall between 12.00 noon AEDT on Tuesday 24 December 2019 and 6.00am AEDT on Thursday 2 January 2020, you won’t be affected by the ATO closedown period.
  • Penalties will not apply for missed or late reporting during the ATO closedown period.
  • If you continue to lodge STP reports during this ATO’s closedown period. You will continue to receive an EBMS:0006 response message. Once the ATO's systems are back up and running, you will progressively receive business response messages as we process the held STP reports.
  • Do not lodge a Full File Replacement (FFR) during the ATO’s closedown period. Wait until you have returned to normal pay day reporting after the closedown and received a business response for the original file you submitted.
  • If you find there’s a need to correct information you previously reported, you can make any changes in your first pay run from 6.00am AEDT on Thursday 2 January 2020.