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Error

Description

Possible Resolution

INVALID_FLD_VALUE
You have entered an Invalid Field Value 251 for the following field: employee

NetSuite is rejecting the value entered for the specified field. E.g. Employee with NetSuite Internal ID 251 is not valid.

  1. Check that the associated record is not inactive in NetSuite (e.g. Employee with internal ID 251).

  2. If the record is inactive then change it in NetSuite

  3. Retry the failed sync task in MyPay

  4. (optional) Mark the record as inactive again in NetSuite.

INVALID_FLD_VALUE
You have entered an Invalid Field Value 918428 for the following field: entity

NetSuite is rejecting the associated employee for the Expense Report being created/updated.

INVALID_FLD_VALUE
You have entered an Invalid Field Value 251 for the following field: acctcorpcardexp

NetSuite is rejecting the Credit Card account associated with the employee entering an Expense Report.

  1. In NetSuite, Ensure that the Credit Card account is
    - Active, and
    - Linked to the same Subsidiary as the Employee.

  2. Fix the above in NetSuite, and Retry the failed sync task in MyPay.

INVALID_FLD_VALUE
You have entered an Invalid Field Value 3 for the following field: currency

INVALID_FLD_VALUE
You have entered an Invalid Field Value 758 for the following field: customer

NetSuite is rejecting the Customer associated withe Expense Report being created/updated.

INVALID_FLD_VALUE
You have entered an Invalid Field Value 20 for the following field: category

INVALID_RECORD_TYPE
Record Type [allowancetype] is unknown

NetSuite does not know the record type being pushed.

  1. MyPay has likely been misconfigured in NetSuite. Re-run the Setup assistant.

NEXUS_REQD
No tax agency defined for subsidiary: subsidiary HEADQUARTERS is not linked to nexus Denmark

Tax has been mis-configured for a subsidiary in NetSuite.

  1. Fix the Subsidiary/Tax configuration in NetSuite.

INVALID_COMBINATION_OF_ENTITY_AND_SUBSIDIARY
Invalid combination of entity and subsidiary

TRANS_UNBALNCD
Transaction was not in balance. Total = -450.0

The Expense Report being created/updated is not in balance. NetSuite does not allow negative expense reports.

EXPENSE_PROCESSED
Expense Report 278277 has been paid and cannot be updated or deleted.

  1. Click the Revert from NS button on the associated task in MyPay Integration Queue

INVALID_KEY_OR_REF
Invalid account reference key 111 for subsidiary 5.

Expense account setup incorrect <TBD>

INVALID_KEY_OR_REF
Invalid custbody_mypay_next_approver reference key -1.

INVALID_FLD_VALUE
You have entered an Invalid Field Value 254 for the following field: custrecord_pr_psd_sub_type

NetSuite is rejecting the selected Allowance Type for the Allowance being created/updated.

USER_ERROR
This time cannot be edited or deleted because it has already been invoiced to the customer.

NetSuite is rejecting changes to the Time record because it has already been invoiced to the customer.

  1. Click the Revert from NS button on the associated task in MyPay Integration Queue

POSTED_TIME_ENTRIES_CANNOT_BE_MANIPULATED
Time entries that have been already posted cannot be manipulated before unposting.

NetSuite is rejecting changes to the Time record because it has already been posted.

  1. Click the Revert from NS button on the associated task in MyPay Integration Queue

_1_2_IS_UNDER_CONSTRUCTION

Project <PROJECT_NAME> is under construction!

NOT_IMPLEMENTED
Currently only one tag of 'NS Custom' category can be exported but there are: CATEGORY_1,CATEGORY_2

THE_EMPLOYEE_DOES_NOT_HAVE_A_TASK_ASSIGNMENT_ROW_FOR_SPECIFIED_TASK_NOR_RESOURCE_ALLOCATION_FOR_SPECIFIED_PROJECT
The Employee does not have a task assignment row for specified task nor resource allocation row for specified project.

TIME_ENTRY_NOT_EDITABLE_BECAUSE_CHARGE_HAS_BEEN_CREATED
The time entry is not editable because the associated charge has already been created.

  1. Click the Revert from NS button on the associated task in MyPay Integration Queue

THIS_TIME_ENTRY_CANNOT_BE_BILLABLE
This time entry cannot be billable.

TIME_ENTRY_DISALLWD
<PROJECT_1> does not allow time entry.

RCRD_DSNT_EXIST
That record does not exist.

TIME_ENTRY_CANNOT_BE_POSTED
Time Entry cannot be posted.

generalError
SequelizeUniqueConstraintError: Validation error