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Error

Description

Possible Resolution

(s)

INVALID_FLD_VALUE
You have entered an Invalid Field Value 251 for the following field: employee

NetSuite is rejecting the value entered for the specified field. E.g. Employee with NetSuite Internal ID 251 is not valid.

  1. Check that the associated record is not inactive in NetSuite (e.g. Employee with internal ID 251)

.Check that there is no filtering for the specified field. (e.g. Project Task field on Time records).

  1. .

  2. If the record is inactive then change it in NetSuite

  3. Retry the failed sync task in MyPay

  4. (optional) Mark the record as inactive again in NetSuite.

INVALID_FLD_VALUE
You have entered an Invalid Field Value 918428 for the following field: entity

NetSuite is rejecting the associated employee for the Expense Report being created/updated.

INVALID_FLD_VALUE
You have entered an Invalid Field Value 251 for the following field: acctcorpcardexp

NetSuite is rejecting the Credit Card account associated with the employee entering an Expense Report.

  1. In NetSuite, Ensure that the Credit Card account is
    - Active, and
    - Linked to the same Subsidiary as the Employee.

  2. Fix the above in NetSuite, and Retry the failed sync task in MyPay.

INVALID_FLD_VALUE
You have entered an Invalid Field Value 3 for the following field: currency

You have entered an Invalid Field Value 758 for the following field: customer

NetSuite is rejecting the Customer associated withe Expense Report being created/updated.

INVALID_RECORD_TYPE
Record Type [allowancetype] is unknown

NetSuite does not know the record type being pushed.

  1. MyPay has likely been misconfigured in NetSuite. Re-run the Setup assistant.

NEXUS_REQD
No tax agency defined for subsidiary: subsidiary HEADQUARTERS is not linked to nexus Denmark

Tax has been mis-configured for a subsidiary in NetSuite.

  1. Fix the Subsidiary/Tax configuration in NetSuite.

INVALID_COMBINATION_OF_ENTITY_AND_SUBSIDIARY
Invalid combination of entity and subsidiary

TRANS_UNBALNCD
Transaction was not in balance. Total = -450.0

The Expense Report being created/updated is not in balance. NetSuite does not allow negative expense reports.

EXPENSE_PROCESSED
Expense Report 278277 has been paid and cannot be updated or deleted.

  1. Click the Revert from NS button on the associated task in MyPay Integration Queue

INVALID_KEY_OR_REF
Invalid account reference key 111 for subsidiary 5.

Expense account setup incorrect <TBD>