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How to update integration credentials

If you need to update the credentials used by MyPay for its NetSuite integration, then following follow these steps:

1. As an ADMIN on the main menu bar, choose: Administration
2. On the left menu bar, choose: Integration
3. Click on the Integration (there should only be one row)

1. Paste in the correct values for the

1. 
   (following values were generated in NetSuite: Setup -> Integrations -> Manage Integrations -> MyPay Integration)
   
   1. Consumer Key
   2. Consumer Secret
   3. Token Key
   4. Token Secret
2. All other values should stay the same

2. Click the Update button

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Expired license

If you've completed setup of a new MyPay account and upon your first login into MyPay your see "License Expired" in the top-right of the screen, then it is likely there are integration issues. MyPay must complete a successful sync before the license information can be are displayed correctly. To review the Integration Queue:

1. Log into MyPay as the ADMIN for the account
2. From the menu, select Administration >As an ADMIN on the main menu bar, choose: Administration → Integration Queue

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Integration Issue: payslips

The most comment integration issue for payslips is when INSUFFICENT_PERMISION is reported. This usually means the the nomincated nominated MyPay Integration User in NetSuite does not have permission to access the File Cabinet folder where payslips are stored. Please check the permissions (e.g. Group Permissions) on the folder in NetSuite.